Self Storage in Rensselaer, NY

When it comes to moving, the process is often fraught with stress and the potential for mishaps. However, finding a company that not only acknowledges when things go awry but also steps up to rectify them is rare. This was our experience with Mabey's Moving and Storage, whose exceptional service during a challenging time deserves recognition. During the move, an accident resulted in damage to our kitchen's hardwood floor. Yet, the way Mabey’s handled the situation was nothing short of exemplary. They immediately took responsibility and initiated a conversation about how to make things right. Their cooperative attitude was a breath of fresh air. Their main concern was our satisfaction, a rarity in today's business world. The resolution process was smooth and transparent, with Mabey’s keeping us in the loop at every step. Their commitment to ensuring that the damage was addressed to our satisfaction was evident. In the end, our kitchen floor was restored, and our faith in good customer service was renewed. Mabey's approach to this incident has made us loyal customers. Their ability to transform a negative situation into a positive experience is a clear indication of their dedication to their clients. We highly recommend Mabey's Moving and Storage to anyone looking for a moving company that truly cares and is prepared to go above and beyond.

Mabey’s Moving and Storage Company was excellent! All of the people in the office and the movers were professional and efficient. Kylie, Sage, Isaiah, Kenon, and Sean all did a great job and made our move go so smoothly. Thank you!

Chuck and his crew were absolutely fantastic! They were kind, considerate, and caring when moving everything. They asked clarifying questions to ensure things were where we wanted and how we wanted them and took extreme care and pride in moving our furniture. Their upbeat attitudes were also wonderful on such a day that is usually fraught with stress. I cannot recommend them enough!